Roadmap

Relevant for Artists using Onescreener.com

We've resolved an issue where the Onescreener billing information page failed to load for some users. This has now been fixed, and the billing information should display correctly.

If you continue to experience any issues, please reach out via the Support Chat under "Help" after logging into Optune.

Due to rising demand, we've increased the resources of our Optune API servers. This enhancement ensures that upcoming shows integrations, booking request forms, and other API-based features load faster and work seamlessly on users' websites.

This improvement stems from recent feedback and observations indicating slow initial load times for the upcoming gigs integration on various websites.

We are committed to providing a smooth and efficient experience for all our users. If you encounter any issues, please contact us through the Support Chat under "Help" after logging into Optune.

We've resolved an issue where the save button disappeared after initial changes on the Booking Overview page. This bug affected all users, preventing further modifications from being saved.

The fix ensures the save button remains accessible for continuous updates on the booking overview.

Relevant for Agents

We've addressed an issue where a small number of copied bookings incorrectly linked to unrelated invoices. This affected the invoice generation process by displaying details from another booking.

The fix ensures that all invoices now accurately reflect the details of the intended copied bookings.

Relevant for Agents

1. Dropdown Selection Jump Resolved: Users faced an issue where selecting a dropdown option on embedded forms caused an unwanted jump to the top of the page. This has been successfully fixed, ensuring a smoother interaction
2. Complete Booking Request Details in Emails: Previously, some information entered by the booker in the booking request form was not displayed in the confirmation email. We've addressed this, ensuring all submitted details are now visible in the emails received from Optune.

For a live demonstration of the updated booking request form and to see these fixes in action, please visit https://www.neongrau.ch/booking.

Should you have any feedback or encounter any issues, don't hesitate to reach out via the Support Chat in Optune

Relevant for Agents, Relevant for Artists

This update resolves a discrepancy where the reference number obtained from scanning QR codes on invoices did not exactly match the invoice's displayed reference, particularly the initial two digits following "RF". While payments could still be processed successfully using either reference number, we have now synchronized the QR code's embedded reference number with the displayed reference number on the invoice for consistency.

Should you encounter any issues with Optune, we encourage you to reach out through the Support Chat under "Help" after logging into Optune. Your feedback is invaluable as it drives our ongoing efforts to refine and improve Optune's features and usability.

Relevant for Agents, Relevant for Artists, Relevant for Promoters

Responding to frequent requests from our agents and artists, we're excited to introduce a new feature that simplifies searching for past bookings. Now, you can effortlessly filter bookings by a specific date or date range without the need to navigate through the "Show all past bookings" option repeatedly.

To use this feature, simply enter a date in the main search bar and click on "Add Search Filter". The system will then display bookings for that specific date. For those looking to search over a period, select "Add Custom Date Filter" from the filter drop-down menu. A window will appear where you can input a start and end date for your search.

Please note, this feature is currently available only on the desktop version of Optune and not on mobile devices.

Give it a try, and we're eager to hear your feedback!

Relevant for Agents Relevant for Artists Relevant for Promoters

To address the growing use of Optune, we've upgraded our infrastructure, adding more servers and optimized our database. These changes aim to improve performance and reliability for all users. If you still face any performance issues, please contact us through the Support Chat under "Help" after logging into Optune. Your feedback helps us make continuous improvements.

Relevant for Agents, Relevant for Artists, Relevant for Promoters

Exciting update! We’ve revamped how we share our journey with you. From now on, all updates, enhancements, and fixes to Optune will be documented in our new changelog. This means real-time access to the latest features, improvements, and resolutions, ensuring you're always informed about our progress. Whether it's a leap in performance, new functionalities, or crucial fixes, you'll find it all in one convenient location. Stay tuned for continuous improvements as we enhance your Optune experience.